Effective Date: 30 June 2025

Curate respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and manage your data in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information directly from you when you:

• Book a stay or inquire about a property

• Subscribe to updates or marketing communications

• Use our website or social media channels

• Contact us via phone, email, or in person

Types of information we collect may include:

• Name, email, phone number, and address

• Booking details and preferences

• Payment and billing information

• Any other information you choose to provide

2. Use of Information

We use your information to:

• Provide, manage and improve our services

• Process bookings and payments

• Communicate with you about your stay

• Send updates, promotions or property news (with your consent)

• Comply with legal obligations

3. Disclosure of Information

We may disclose your information to:

• Property owners for booking fulfilment

• Service providers assisting with operations (e.g. cleaning, IT)

• Legal or regulatory authorities if required

Curate is a boutique brand within the Balmy Breaks group. While each brand may offer distinct guest experiences and property management services, both operate under common ownership and shared governance. To deliver seamless service and maintain high operational standards, personal information collected by Curate may be shared internally with Balmy Breaks. This may include:

• Booking and enquiry details

• Guest preferences and communication history

• Property owner information and performance data

All internal data sharing occurs under strict confidentiality and in accordance with Australian privacy legislation. We do not share your data with unrelated third parties without your consent. Both Curate and Balmy Breaks are committed to protecting your privacy and ensuring your information is used only for purposes directly related to your experience with our services.

All third parties are required to respect the confidentiality and security of your data.

4. Security

We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. However, no data transmission over the internet is fully secure.

5. Access and Correction

You may request access to the personal information we hold about you, and ask for corrections if necessary. Please contact us using the details below.

6. Cookies and Analytics

Our website may use cookies and third-party analytics to improve user experience and marketing performance. You can manage cookie settings through your browser preferences.

7. Overseas Disclosure

We do not knowingly disclose personal information overseas unless required for operational purposes or by law, and only with your consent or under appropriate safeguards.

8. Contact Us

If you have any questions, complaints or concerns about this Privacy Policy or our handling of your personal information, please contact:

Curate

Email: hello@curatesc.com.au

We will respond to all privacy-related inquiries promptly and in accordance with our obligations.